Privacy Policy

Last updated: March 2026

1. Who We Are

TheDronePeople is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your information, please contact us:

• Address: Level One, Basecamp Liverpool, 49 Jamaica Street, Liverpool, L1 0AH
• Email: hello@thedronepeople.co.uk
• Phone: 0151 662 1300

2. What Data We Collect

When you use our contact form or get in touch with us, we may collect the following personal data:

• Your name
• Email address
• Service type you are enquiring about
• The content of your message

We also collect anonymised usage data through Google Analytics (see our Cookie Policy for details).

3. How We Use Your Data

We use the personal data you provide to:

• Respond to your enquiry
• Provide quotations for our drone survey and aerial data services
• Follow up on your request where appropriate

The lawful basis for processing this data is legitimate interest (responding to your direct enquiry) and, where applicable, contractual necessity (preparing a quote or providing a service you have requested).

4. Data Retention

We retain personal data submitted through our contact form for a maximum of 24 months from the date of your last interaction with us. After this period, your data is securely deleted unless we are required by law to retain it for longer.

5. Third-Party Sharing

We do not sell, rent, or share your personal data with any third parties for marketing purposes. The only third-party service that processes data in relation to this website is:

• Google Analytics (GA4) -used to collect anonymised website usage statistics. Google Analytics does not identify you personally. See our Cookie Policy for more information.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights in relation to your personal data:

• Right of access -request a copy of the personal data we hold about you
• Right to rectification -request correction of inaccurate or incomplete data
• Right to erasure -request deletion of your personal data
• Right to restrict processing -request that we limit how we use your data
• Right to data portability -request your data in a structured, machine-readable format
• Right to object -object to processing based on legitimate interest

To exercise any of these rights, please contact us at hello@thedronepeople.co.uk. We will respond to your request within 30 days.

7. Cookies

Our website uses cookies to improve your experience and to collect anonymised usage data. For full details on the cookies we use and how to manage them, please see our Cookie Policy.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. All data submitted through our website is transmitted using HTTPS encryption.

9. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.